We are Supportbench

A great customer service combines exceptional
people with challenging problems.

Our Mission

Save businesses time
by making support more
proactive.

Our Core values

01

Deliver the best customer experience, period.

02

Grow 1% every day.

03

Maximize your support.

04

Be transparent
and direct, with optimism.

05

Customer first.

06

Take extreme ownership.

07

Have fun, find joy, be
you.

Our Story

Supportbench is on a mission to empower growing B2B businesses to deliver exceptional support experiences. Customer support teams are the gateways to understanding customers to grow your business.

That’s why we built an omni-channel customer support software focused on companies that are growing, giving them the tools, visibility, and affordability they need to take their support teams to the next level.‍

We focus on all businesses that have more complex customer relationships, and those that need more attention.

We are proud to have started our journey by serving growing businesses that have LTVs above 20k$ contract value.

Diversity is at our core and instills 3 values at Supportbench.

1. Be a customer first
2. Be open and innovate everywhere
3. Strive for excellence