Support software that helps you create amazing customer experiences.

Supportbench is an easy-to-use and affordable multichannel support platform that lets you communicate seamlessly with your customers, make better business decisions, and deliver best in class service.

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ADVANCED CUSTOMER SUPPORT FEATURES

All of Supportbench’s features are available to you no matter which plan you’re on
Intuitive case management
Intuitive case management

A service ticket system that streamlines your team’s workflows.

Built-in scheduling tools
Built-in scheduling tools

Manage team calendars so you never miss a follow-up, SLA, or service ticket.

Customizable surveys
Customizable surveys

Compelling CSAT and NPS surveys that produce results you can action on.

Real-time analytics
Real-time analytics

Data to pinpoint patterns, identify top reps and make informed decisions.

Connected communities
Connected communities

Empower your customers with a robust knowledge base and user forums.

Effortless integrations
Effortless integrations

Easily integrate with popular tools and build with our REST API.

ENTERPRISE-LEVEL SUPPORT TECHNOLOGY AT A LOWER COST

Supportbench levels the playing field for small-medium businesses. Leveraging enterprise-level support tools at a lower cost, we enable you to provide excellent support easily.

Want to see how much Supportbench can save you? Check out our pricing page >

Supportbench’s feature set meets or exceeds their competitors, and comes in at a lower price. They save us over $500 per month.
Kevin Byers
Director of Operations, Payfirma

LET’S CHAT!

We’re always happy to answer any questions or talk about how Supportbench’s software can help you provide excellent customer support.

email info@supportbench.com

twitter @supportbench

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