Case Management Made Simple
We unify the tools you need to optimize everything from customer support, account management, and the customer experience into one simple and affordable platform
Why spend more time and money on enterprise CRMs when you can have it all.
Trusted by Teams Big and Small
Communication Hub – all your information in one place
The communication hub keeps all of your teams organized in a single place and gives you unparalleled visibility into what your customers and teams are doing.
- An omni-channel, single pane of glass view
- Track every customer interaction from emails, calendar events, tasks, projects, social media, chats, and 3rd party integrations
- 3 clicks to customize anything
- Survey and gather NPS, CES, CSAT data
Success intelligence gives you visibility into what’s happening at every point of your business, it simplifies key performance metrics by summarizing them into a 0-100 score.
- Measure key KPI metrics with no need for BI tools
- Customize score cards identifying key metrics important to you
- Real-time dashboards
- Custom scheduled reports
Priority Tracker safeguards no customer or piece of work you’re tracking falls behind.
- Tell the system exactly what types of customers or cases are priority.
- Manage support levels to know who needs support next
- Create and enforce your policies
Did you know that on average, a repeat customer will spend 67% more than a new customer.
Learn How You Can Make Your Team Hyper-Efficient
Book a time to speak with one of our experts and know why we are not just another software platform, but your partner.