Amazing customer support, made easy and affordable.

Supportbench is the multichannel support software that helps you deliver best in class customer service – one awesome experience at a time.

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NEXT-GENERATION CUSTOMER SERVICE TOOLS

All of Supportbench’s features are available to you no matter which plan you’re on
Intuitive case management
Intuitive case management

A service ticket system that streamlines your team’s workflows.

Built-in scheduling tools
Built-in scheduling tools

Manage team calendars so you never miss a follow-up, SLA, or service ticket.

Customizable surveys
Customizable surveys

Compelling CSAT and NPS surveys that produce results you can action on

Real-time analytics
Real-time analytics

Data to pinpoint patterns, identity top reps, and make informed decisions.

Connected communities
Connected communities

Empower your customers with a robust knowledge base and user forums

Seamless integrations
Seamless integrations

Easily integrate with popular tools and build with our REST API

ENTERPRISE-LEVEL FEATURES AT A LOWER COST

Supportbench levels the playing field for small-medium businesses. We allow you to leverage enterprise-level features to provide excellent support at a lower cost.

Want to see how much Supportbench can save you? Check out our pricing page >

Supportbench’s feature set meets or exceeds their competitors, and comes in at a lower price. They save us over $500 per month.
Kevin Byers
Director of Operations, Payfirma

LET’S CHAT!

We’re always happy to answer any questions or talk about how Supportbench can help you provide excellent customer support.

email info@supportbench.com

twitter @supportbench

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