Enhance customer insights with sentiment analysis report

Gather data from customer responses such as inbound emails and obtain a detailed report on your customer sentiment analysis.

Sentiment Analysis

Excel in customer service with sentiment analysis

Stay ahead in the competition with our sentiment analysis solution. Boost revenue and customer satisfaction by delivering the best possible experience

Crisis Management

Improve your crises management and build loyalty

Gain real-time insights on customer sentiment to make informed decisions and enhance customer satisfaction. Avoid losing customers by quickly addressing negative sentiment.

Customer Loyalty

A Sentiment Analysis that helps you build customer loyalty

Improve your customer support by being able to decrease case closure times and response times, while knowing how your customer feels, not only adds a level of personability to your support but also increases trust and loyalty. This is crucial as it will provide a better experience and increase customer loyalty.

Features

Support your customers your way

01. NLP Evaluations

02. Crisis Management

03. Increase Case Closure

04. Increase Customer Loyalty

05. Positive Response

06. Passive Response

07. Negative Response

08. Very Negative Response

Customer Response

Focus your energy where it matters; on your customers

Free up your agents from time-consuming, unimportant tasks, and let them focus their energy where it matters. By being able to read the sentiment and know how a customer is feeling within specific emails, we can pinpoint what to tackle, and how to provide the ultimate customer experience.