customersupport

Recurring Revenue Is Changing How Companies See and Invest in Customer Support

Eric Klimuk

Phone Support: Dated, yet still in its prime

Eric Klimuk

Chat and Email Support: Improving as fast as their response times

Eric Klimuk

How Can Your Support Team Collaborate On Product Roadmaps

Eric Klimuk

How B2B start-ups should approach customer support

How B2B start-ups should approach customer support

Eric Klimuk

7 Steps to Drive Real Customer Support Improvement

7 Steps to Drive Real Customer Support Improvement

Eric Klimuk

What does a customer support agent do?

What does a customer support agent do?

Eric Klimuk

How to manage your case/ticket queues

How to manage your case/ticket queues

Eric Klimuk

Your customer service is only as good as your customer service agents

Your customer service is only as good as your customer service agents

Eric Klimuk

New release offers businesses affordable customer service

Supportbench launches new release offering businesses the most flexible and affordable customer service and helpdesk software on the market

Eric Klimuk

Recurring Revenue Is Changing How Companies See and Invest in Customer Support

Eric Klimuk

Founder and CTO of Supportbench.