Supportbench is the first customer support software specifically built to help B2B businesses thrive in all their complexity. Unlike Zendesk, our platform is easy to use, affordable and scales to your business. So what are the differences between Supportbench and Zendesk?
Well, everything really.
Zendesk was built with the purpose to be a B2C and Ecommerce customer support software with online storefronts.
Supportbench was built for the purpose to be 100% dedicated to businesses that are supporting high-touch and high-value customers.
Our focus allows us to create the best customer support software for your B2B business by unifying customer support, success, and experience into one superior solution.
Don’t waste your time working in how Zendesk wants you to work, constantly trying to look for workarounds to get the job done.
Supportbench gives every person the ability to easily adapt their workspace to exactly the way they work best.
Freedom .. finally.
The problem with Zendesk is .. they are just a ticketing system. When you need to do more, you need more tools in your arsenal.
Supportbench is the only truly unified platform and not simply a suite of products like the Freshdesk.
Small businesses can work and scale just as larger enterprises to ensure you can deliver world-class support.
Why does every feature cost so much making top-tier customer support software so unaffordable when those companies that need the feature sets, don’t have the budget?
It hasn’t been fair, so we’re going to make it fair.
Supportbench’s pricing starts at $35 / agent.
Everyone gets an enterprise feature set, with no hidden costs. You don’t need to spend more to get more.
We have lots, but we think these are essential
We know switching solutions is hard work and takes commitment, but we believe in our solution so much that we will go to long lengths to make it really painless.
Designed in Vancouver. Made for Enterprises.
ABOUT US
Supportbench is a modern B2B feature-rich helpdesk software. It was built and designed to cater to the needs of customers while keeping humanity at the forefront.