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PAYFIRMA PROVIDES FASTER CUSTOMER SUPPORT

Payfirma is a payment processing company in the burgeoning finance space and vibrant Vancouver tech community – in the industry colloquially known as Fintech. Payfirma helps people start businesses, grow businesses, and build great companies.

With a modest support team of four and a monthlhttps://supportbench.com/wp-admin/admin.php?page=wpforms-overviewy caseload that ranges from 800 to 1,000, Payfirma needed a support solution that would give them the tools to efficiently and quickly support almost 10,000 customers in Canada and the U.S.

You can download it here and learn about how Supportbench changed how they worked.

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Payfirma provides faster customer support case study cover

Supportbench’s feature set meets or exceeds their competitors, and comes in at a lower price. They save us over $500 per month.
Kevin Byers
Director of Operations, Payfirma

WE CAN HELP, LET US SHOW YOU HOW

We’re always happy to show you our platform, answer any questions, and talk about how Supportbench can help you provide excellent customer support.

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