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PAYFIRMA PROVIDES FASTER CUSTOMER SUPPORT
Payfirma is a payment processing company in the burgeoning finance space and vibrant Vancouver tech community – in the industry colloquially known as Fintech. Payfirma helps people start businesses, grow businesses, and build great companies.
With a modest support team of four and a monthlhttps://supportbench.com/wp-admin/admin.php?page=wpforms-overviewy caseload that ranges from 800 to 1,000, Payfirma needed a support solution that would give them the tools to efficiently and quickly support almost 10,000 customers in Canada and the U.S.
You can download it here and learn about how Supportbench changed how they worked.