Easily integrate with popular apps and build easily with our REST API.
Supportbench’s Salesforce integration allows you to add case details directly on customer accounts to better collaborate with the Sales team and maintain consistent information company-wide.
Extend Supportbench with live chat capabilities. Cases can be raised from chats, added to case histories, and offline messages are sent into Supportbench for seamless integration.
With our JIRA integration, agents can create, search, link, and receive updates on JIRA issues, while software engineers can comment on linked cases and view all activities within the issue.
Add Supportbench as an app in your company Slack to easily set up and customize event-triggered notifications to designated channels.
For a little extra power and personalization, use our REST API to integrate with a custom portal, synchronize data from another system, and much, much more.
You can also use oAuth and JWT tokens to quickly create integrative apps or extract the required data.
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