Customer service can be highly rewarding when things go well, but tough days filled with complaints can make it challenging. A bit of inspiration can help you stay motivated.
Many customer service teams display motivational quotes at work, refreshing them regularly to keep energy levels high. Save this post for difficult days, and find a quote that lifts your spirits.
50 Inspirational Customer Service Quotes to Inspire Your Team
1- “A brand for a company is like a reputation for a person. You earn a reputation by trying to do hard things well.” – Jeff Bezos, Amazon Founder
2- “Customer service represents the heart of a brand in the hearts of its customers.” – Kate Nasser
3- “Satisfaction is a rating. Loyalty is a brand.” – Shep Hyken
4- “The key is to set realistic customer expectations and then not just meet them but exceed them—preferably in unexpected and helpful ways.” – Richard Branson, Virgin Group Founder
5- “If you are not taking care of your customer, your competitor will.” – Bob Hooey
6- “The world is moved not only by the mighty shoves of the heroes but also by the aggregate of the tiny pushes of each honest worker.” – Helen Keller, Author and Political Activist
7- “The more advocates you have, the fewer ads you have to buy.” – Dharmesh Shah
8- “Your brand is what your business does, what you stand for, and how you approach your work. Your reputation is what people remember and share about you.” – Ted Rubin
9- “You don’t earn loyalty in a day. You earn loyalty day-by-day.” – Jeffrey Gitomer, Author and Speaker
10- “A satisfied customer is the best business strategy of all.” – Michael LeBoeuf
11- “What do we live for if not to make life less difficult for each other?” – George Eliot, Novelist
12- “The goal as a company is to have customer service that is not just the best but legendary.” – Sam Walton
13- “Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” – Steve Jobs, former Apple CEO
14- “Life is for service.” – Fred Rogers
15- “To earn the respect (and eventually love) of your customers, you first have to respect those customers. Golden Rule behavior is embraced by most winning companies.” – Colleen Barrett, Southwest Airlines President Emerita
16- “To keep a customer demands as much skill as to win one.” – American Proverb
17- “Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?'” – Brian Tracy, Author and Speaker
18- “We see our customers as invited guests to a party, and we are the hosts. It’s our job to make the customer experience a little bit better.” – Jeff Bezos, Amazon Founder
19- “Don’t dwell on what went wrong. Instead, focus on what to do next. Spend your energy moving forward toward finding the answer.” – Denis Waitley, Author and Speaker
20- “If you don’t care, your customer never will.” – Marlene Blaszczyk
21- “Two important things are to have a genuine interest in people and to be kind to them. Kindness, I’ve discovered, is everything.” – Isaac Bashevis Singer, Author
22- “Men are rich only as they give. He who gives great service gets great rewards.” – Elbert Hubbard, Artist and Writer
23- “I like to listen. I have learned a great deal from listening carefully. Most people never listen.” – Ernest Hemingway, Author and Journalist
24- “To give without any reward, or any notice, has a special quality of its own.” – Anne Morrow Lindbergh, Author and Aviator
25- “Strive not to be a success but rather to be of value.” – Albert Einstein
26- “To listen closely and reply well is the highest perfection we are able to attain in the art of conversation.” – Francois de La Rochefoucauld, Essayist
27- “Good customer service costs less than bad customer service.” – Sally Gronow
28- “Happiness is a by-product of an effort to make someone else happy.” – Gretta Palmer, Author and Editor
29- “In the world of internet customer service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner
30- “Most people spend more time and energy going around problems than in trying to solve them.” – Henry Ford, Founder of Ford Motor Company
31- “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Don Alden Adams, President of Watch Tower Bible and Tract Society of Pennsylvania
32- “Courteous treatment will make a customer a walking advertisement.” – James Cash Penney, Founder of J.C. Penney Stores
33- “When you help others feel important, you help yourself feel important too.” – David J. Schwartz, Author and Speaker
34- “Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way?” – Jeffrey Gitomer, Author and Speaker
35- “You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be copied.” – Jerry Fritz
36- “The most important adage and the only adage is, the customer comes first. Whatever the business, the customer comes first.” – Kerry Stokes, Chairman of Seven Network
37- “Our greatest asset is the customer! Treat each customer as if they are the only one!” – Laurice Leitao, Customer Service Professional at SeraCare Life Sciences
38- “There is a spiritual aspect to our lives — when we give, we receive. When a business does something good for somebody, that somebody feels good about them!” – Ben Cohen, Co-Founder of Ben & Jerry’s
39- “Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers, or your clients and customers.” – Les Brown, Author and Speaker
40- “If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.” – Jim Rohn, Author and Speaker
41- “One of the deep secrets of life is that all that is really worth doing is what we do for others.” – Lewis Carroll, Writer and Mathematician
42- “If you work just for money, you’ll never make it, but if you love what you’re doing and always put the customer first, success will be yours.” – Ray Kroc, former McDonald’s CEO
43- “Face the simple fact before it gets involved. Solve the small problem before it becomes big.” – Lao Tzu, Philosopher
44- “Customers don’t expect you to be perfect. They expect you to fix things when they go wrong.” – Donald Porter, former VP of British Airways
45- “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffett, CEO of Berkshire Hathaway
46- “If you just communicate, you can get by. But if you communicate skillfully, you can work miracles.” – Jim Rohn, Author and Speaker
47- “The customer’s perception is your reality.” – Kate Zabriskie, Author
48- “We don’t want to push our ideas on to customers; we simply want to make what they want.” – Laura Ashley
49- “It’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.” – Elon Musk, CEO of Tesla and SpaceX Founder
50- “There will be obstacles. There will be doubters. There will be mistakes. But with hard work, there are no limits.” – Michael Phelps, Most Decorated Olympian of All Time
What are power phrases in customer service?
Managing emotions in a contact center can be tough. Agents deal with repetitive cases, strict deadlines, and upset callers every day. Here are phrases that can help you stay calm and effective during challenging customer service situations.
“I appreciate your patience.”
Thanking a customer for their patience is a simple yet powerful way to show you value their time and empathize with their feelings.
“Let me take care of that for you.”
Taking ownership of an issue demonstrates strong commitment. This phrase conveys confidence and responsibility in solving the customer’s problem. To build trust, actions must match words, so keep the customer updated on how the issue is being resolved.
“Is there anything else I can assist you with today?”
This phrase not only addresses the current issue but also offers full support. It invites ongoing discussion and shows a genuine commitment to meeting the customer’s needs.
Motivate, Support, and Succeed with Supportbench
Delivering exceptional customer service requires a motivated team equipped with the right tools. Supportbench provides a powerful platform to streamline customer support, featuring tools like ticket management, workflow automation, SLA management, and detailed analytics.
With a customer-focused approach, Supportbench enables support teams to manage complex issues effectively, building strong relationships through AI insights and proactive service. Whether handling demanding customers or intricate support needs, Supportbench’s unified platform and customizable solutions empower your team to exceed expectations.
Keep your team inspired with motivational quotes, and remember—with the right support, anything is possible in customer service.
